The information you provide/has been provided will/has been relied upon to provide an accurate estimate of costs for the work requested and should be within 10% (+/ -) the actual volume of work undertaken. If you change the information and/or the volume of work before the scheduled commencement of the works, we will endeavor to accommodate your request but this cannot be guaranteed and, we reserve the right to alter the estimated costs and/or fees accordingly. Should you change the information and/or reduce the volume of work within 14 days of the scheduled commencement date, then Hooper Services Ltd reserves the right to levy a charge to you for the original work that had been estimated and planned or, the total items/equipment originally confirmed by you, whichever is the greater value.
Once scheduled, should you cancel the works either in full or part no less than 28 days before the scheduled booking date, then Hooper Services Ltd reserves the right to charge for up to 25% of the original estimate; for cancellation no less than 14 days before the booking date, then Hooper Services Ltd reserves the right to charge for up to 50% of the original estimate; for cancellation less than 14 days’ notice the charge may be up to 75% of the original estimate. For a cancellation with 7 days or less notice, Hooper Services Ltd reserves the right to charge the full original estimated costs.
All charges are at the sole discretion of Hooper Services Ltd and may be waived or adjusted dependant upon circumstances and if alternate work is scheduled for the engineer(s).